PC Training Testimonials - 1

"There's nothing like a “computer-gone-haywire” to escort us to the edge – moments from jumping from the cliff of insanity. You question: should I crash the thing to the floor and jump on it and break it to pieces, should I take it to the outside and set it on fire, should I take it to the ocean and throw it in, or should I take it to a cliff – throw it over and jump after it?

Each time I find myself on the edge-wrestling with a computer that has gone haywire, I have a moment of clarity; and, make a last ditch effort to restore my sanity and computer. I grab the phone and call the one person I trust with all my personal computer info – JPG. Near hysterical – I plead with her to 'talk me off the cliff'. 

Her response – “calm down,” tell me what has happened; and, a short while later the problem is solved. My sanity is restored, my computer is restored; and we both live to see another day!! Muchos Gracias JPG."  Adrienne , Retired Legal Executive Assistant & Globetrotter - April 2019

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"I found Joan to be exceedingly helpful whenever I encounter a computer program that is new or unfamiliar to me on my Mac. She patiently assisted this 65 year old either to become more PC literate or computer savvy." - Catherine K, Artist - May 2014

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"Joan is a very patient, conscientious and thorough trainer. She is persistent and does not give up on her students. I find her to be a very encouraging person. She also gives computer and software resources that I will be able to refer to in the future. Finally, Joan followed up periodically after the training just to see how I was doing on my computer." Victoria T, Therapist  - October 2012

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"I needed to learn Microsoft Excel, for a new job. Companies expect everyone to know all the current software. So, I called J. Garcia because she trained me years ago at another job. In the two sessions that lasted two hours each, I was able to understand Excel and how to use it. On the job interview the next week, I easily passed the Excel test. In the next three days, I was offered the job. I'd call her again to learn new software." Michelle W, Secretary - September 2011

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"I had my very first session last week with J. Garcia. I was extremely impressed with her as a person and with her skills a trainer. She was warm and personable, her explanations were very clear and easy to understand. She made sure I comprehended each segment before she moved  onto another, and a sense of humor was added to the mix, making the class one of my best training experiences ever." Jean B., Executive Assistant - February 2009

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"K. and I spent some time today training with J. G. regarding the specific use of our firm's software. It went very well. We learned important functions that everybody should be know. K. and I are going to test out Citrix Conferencing ourselves before attempting to connect with the Mexico office. We also learned important functions addressing some current issues discussed yesterday. J. G. made herself available to provide training whenever our team members required it. K. and I definitely appreciated the training, for already we see how time effective it will be. Thanks." Andy T, Int'l/Corporate Paralegal - December 2008

PC Training Testimonial Comments - 2

"J. P. G. is without a doubt, of the most experienced and considerate software trainers in the business. She helped me get comfortable in all of my job-related applications and also gave me many of the advanced skills needed to succeed in a fast-paced work environment. Plus, she has a positive attitude and is always a pleasure to work with. I recommend J. P. G to users of all skill levels seeking outstanding software training." Dan G, Paralegal - January 2008

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"I just wanted to say that J. Garcia did a wonderful and thorough job coaching me in my training. She offered priceless advice and wisdom. Her teaching methods were extremely informative and useful. The info I learned helped successfully prepare me for my intense and demanding job. I highly recommend her to anyone who is contemplating using her for training sessions. You won't be disappointed and will gain a better knowledge and understanding of software." Sarah D, Secretary - November 2007

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"J P. Garcia is quite simply an excellent trainer. During the ten years that I have utilized her services, both in a corporate and home setting, I have been consistently pleased by the high level of service that she provides and her professionalism. For her knowledge of computers is only surpassed by her warm manner and her incisive ability to get to the heart of any problem or issue. Employing Joan Garcia as your trainer is an investment well spent and she will surpass your expectations." - Rudy C, Attorney - May 2003

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"I met J. P. in 1988, where she took our firm from memory typewriters into the world of computers. She taught everyone in the firm, including myself. I felt very good about her WordPerfect, DOS and computer training which was necessary to master the firm’s software choices. Joan was very knowledgeable with a hands-on approach. Fast forwarding to last year, Joan Garcia once again very aptly began training me on my home PC. This time she is covering updated software and new features, computer maintenance, Internet access and upgrading the computer." - Anne A, Secretary - April 2003

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"I attended the Lotus Notes class and wanted to let you know how wonderful the instructor (J. Garcia) was. She was extremely informative, immediately dispelled many of the notions that Notes was difficult and managed to keep the class on target and moving forward. (This was not an easy task but she did so very graciously!) Thanks for having such a good instructor." - Diane L, Store Manager - February 2001

PC Training Testimonial Comments - 3

"I just had a session with Joan Patterson Garcia. Wow!  Everything I wanted to know and more was covered. JPG is patient and takes a lot of time with details. Before the session, I was asked what I wanted to learn and not what she thought I should know. A training outline was created just for me. Joan took time and had me perform the tasks myself, which let me know that I was capable. I would have never figured out how to do those tasks on my own. The mistakes I made became part of the learning experience. I would recommend Joan's training services to anyone seeking computer training. Check out the slide show and web site, which give more details, will easily answer your questions about the trainer and the training." - Rev. Sam J, Jr., Pastor - March 2000

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"In 1992 and 1993 I trained with J. P. Garcia. I felt her to be an excellent computer trainer. She made everything very clear for me, even though my job provided training. I took another class this month on Microsoft Word and Joan gave a repeat performance.  She provided me with more of an understanding of the topics than I received from the training on my current job. As a result of her training, I was able to find better employment." - Susan J, Secretary/Word Processor - September 1999

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"Having known J. G. for a relatively short time, I found her to be diligent in training people on the appropriate applications. J. G. is a person who initiates ideas and moreover, follows every aspect of work to its conclusion. I have no hesitation in recommending Joan as a person with skills and high motivation to anyone with a need." Richard WT, Director - March 1998

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"I have recently had the pleasure of attending a training seminar for an application taught by J. Garcia. I found Joan to have an excellent grasp of the procedures along with the ability to convey it to anyone. Joan Garcia is an excellent addition to any team." Arlene G, Executive Director - March 1998

"Let me say that J. P. Garcia is an excellent professional trainer, who has taught me over the past three years. Joan was interested in my learning and did not leave me until I had a thorough knowledge of the process. Joan Garcia was kind, gentle and patient with me, while making sure that I knew what I was doing on the computer. I found this trainer to be gifted, enthusiastic and knowledgeable with myself and others." Elizabeth J P, PC User - June 1997

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"I purchased a PC for home and needed to get online, as well as learn about the software that came on that PC. I am glad that I received my training from Joan Garcia, who has a very methodical manner, while permitting me to proceed at my own pace. Due to Joan's patience, I always felt that I could ask any question about the subject." John P, PC User - December 1996

PC Training Testimonial Comments - 4

"I'd like to take this time to point out how impressed I am with J. G., one of your trainers. Her knowledge of Lotus and other computer software is quite extraordinary. J. is a superb trainer, but by the way she motivates me only makes me want to learn and do more. J. has made my work easier to handle and manipulate. I am only able to achieve what has been taught because I am now less intimidated with the computer." Marie D, PC User - November 1994

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"J. P. G. did an extraordinary job of setting up and managing a training department for the firm for the past three years. J. created training manuals, user manuals and developed macros for firm-wide use; trained over 200 secretaries, plus secretarial coordinators and supervisors, word processors, legal assistants and attorneys in PC use in WordPerfect and other software. Ms. G. is extremely knowledgeable in a wide variety of PC applications and is an excellent teacher. I would recommend J. without reservation to anyone seeking a trainer in this field." Eileen B, Office Manager - Oct 1991

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"I found J. P. G. to be very excited to teach and was excellent in training my staff of 18 people. There were outstanding reports from partners and associates in the firm about the training. Since J. P. G. trained my family (including me) on my home computer, I consider myself to be computer literate. J. P. Garcia would be the first one I would call if I needed a trainer again." Leroy W, Information Storage and Retrieval Manager - May 1991

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"I was recently trained on the IBM PC by J. G. She is an excellent professional instructor, who is competent, conscientious and very pleasant to work with. Her class is extremely thorough. She is very sensitive to any problems the class thinks it might encounter in the actual work environment, and has the foresight and know-how to come up with practical solutions, applications and examples and examples for any problems the class might hurl at her. I am very pleased to be supported by professionals, such as Joan, who is making the transition from Memorywriter to PC so much easier. Needless to say, I feel she is a wonderful addition to the firm’s team. Linda G, Secretary - Aug 1988

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"I would like to take this opportunity to commend J. P. G., the Training Manager. Over the past year, she has trained key personnel in two of my   departments. Ms. G's efforts have resulted in generating reports that are more timely and much more accurate. It is a pleasure working with Joan and she is a credit to the MIS division" Tom V, Director - July 1988

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"I'd like to commend J. P. G. for performing an outstanding job. J. P. G is a diligent training instructor and is very knowledgeable of her work. Her patience, dedication and understanding has made training an enjoyable learning experience for my staff and myself." Grace D E, Director. - Feb 1988